Shipping & Returns

Mar 23, 2018

Shipping Policy

At Reed Cognitive Therapy, we strive to provide the best shopping experience for our customers. That's why we offer fast and reliable shipping services for all our products within the apparel and shoes category.

Shipping Methods

We utilize trusted shipping partners to ensure your orders reach you in a timely manner. Choose one of the following shipping options during checkout:

  • Standard Shipping: Enjoy free standard shipping on all orders over $50. Your package will be delivered within 5-7 business days.
  • Express Shipping: Need your order quickly? Opt for express shipping and receive your items within 1-3 business days for an additional fee.
  • International Shipping: We offer international shipping to select countries. Please note that additional customs duties and taxes may apply.

Order Processing

Once you place an order, our team works diligently to process and package it for shipment. Please allow 1-2 business days for order fulfillment. Once your package is shipped, you will receive a confirmation email with tracking information.

Shipping Costs

We strive to keep our shipping costs as low as possible. The exact shipping cost will be calculated at checkout, taking into account the shipping method, destination, and order weight.

Returns & Exchanges

We understand that sometimes a product may not meet your expectations. In such cases, we offer a hassle-free return and exchange process to ensure your satisfaction.

Return Eligibility

You may return or exchange an item within 30 days of purchase, provided it meets the following criteria:

  • The item must be in its original condition, unworn, and with all tags attached.
  • Returns or exchanges must be accompanied by the original receipt or proof of purchase.
  • Intimate or sanitary goods, such as underwear or swimwear, are not eligible for return or exchange due to hygiene reasons.

Return Process

To initiate a return or exchange, please follow these steps:

  1. Contact our customer support team within 30 days of receiving your order to initiate the return or exchange process.
  2. Provide your order details and reason for the return or exchange.
  3. Our customer support team will guide you on the return shipping process and provide you with a return authorization if necessary.
  4. Once we receive and inspect the returned item, we will process your refund or exchange accordingly.

Customer Satisfaction Guarantee

At Reed Cognitive Therapy, we are committed to your satisfaction. If you have any concerns or issues with your order, please reach out to our dedicated customer support team, and we will do our best to resolve the matter promptly.

Shop with confidence on Reed Cognitive Therapy knowing that we prioritize exceptional customer service, fast shipping, and a hassle-free return policy.

Daniel Baril
Great shipping options! 💯📦
Nov 8, 2023
Natalia Shorten
Your shipping policy seems very customer-friendly and reliable. That's a plus!
May 30, 2023
Ruth Farrow
Customer satisfaction is key, and fast shipping definitely contributes to that.
May 11, 2023
Louis Bardov
Fast and reliable shipping is definitely a game-changer! Kudos to you for that.
Aug 24, 2022
Jordan Nichols
Your customers must appreciate the reliable shipping services. It's a big plus for your business.
Jun 25, 2022
Rafik Siald
The emphasis on fast and reliable shipping is a huge plus for customers. Well done!
Mar 23, 2022
Robins Lee
Great to know that you offer fast and reliable shipping services! 👍
Mar 21, 2022
Rich Dunker
I love that you prioritize fast shipping for apparel and shoes. It makes all the difference.
Sep 23, 2021
Rajendra Muppidi
It's important to have reliable shipping services, and it's great that you prioritize that.
Jun 13, 2021
Jasper Kozak-Miller
Reliable shipping is crucial for online shopping, and it's great to see your commitment to it.
Nov 7, 2019
Chris Parcheta
Looks like Reed Cognitive Therapy is dedicated to providing a smooth shopping experience. That's awesome!
Oct 16, 2018
Melissa Holtan
I appreciate the emphasis on providing the best shopping experience. Good job!
Apr 12, 2018